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Reducing the Cost of Compliance Down in the Trenches

Posted on June 14th, 2007 by Michael Evans »Permalink

mevans.JPGAir travel never ceases to amaze me. Hop in an airplane and soon you’re 30,000 feet up in the sky skimming the clouds, blissfully unaware of what’s happening below you. Reading most of the press coverage on the legislative and regulatory struggle to pare back the more onerous portions of SOX isn’t so different. A typical article has the usual mix of regulators, congressional committee chairs, even a few CEOs weighing in with their opinion. But, as you take in the thoughts and opinions from on high and afar you miss all of the action that’s taking place at the ground level.

I was reminded of that earlier this week as I was talking to a customer of ours. This customer is a relatively small company with only about 1,000 employees. They went live with a new Oracle ERP system a little over a year ago. As luck would have it, their audit took place just a few weeks after they went live. When their auditors came in to test whether they had locked down access to their Oracle system they found more than 10,000 segregation of duties (SoD) violations. That is, there were more than 10,000 different ways that their employees could do something they probably shouldn’t be doing. Needless to say, once the auditors saw that, they decided to stick around for a few more weeks to dig a little deeper.

Ten thousand ways to potentially commit fraud may sound shocking. But the fact is that if, you talk to the folks down in the IT, finance and audit departments at companies both large and small they’ll openly tell you that before SOX there were a lot fewer restrictions over who could do what in their ERP systems. SOX or not, that’s not something most CIOs and CFOs would be happy about.

Over the past year, the company I referred to above chose to adopt the same continuous controls monitoring solution as their auditor was using so they could test their Oracle user access controls with the very same rules as their auditor. With a single resource in IT security and a one-person internal audit staff this company was able to quickly eliminate the 10,000 violations their auditors had uncovered. One year later, they just finished their most recent audit. The results this year? A quick audit and no violations. Better yet, no violations meant no deep dive by their auditors. That translated into significantly reduced audit fees which made the board and the CFO pretty happy. They continue to continuously monitor their user access controls with the Approva software. But the net result is that this requires minimal resources, and they’ve eliminated a chunk of their annual audit fees. Now that’s an audit you can love.

Going back to where I started this post — as you read the high-level (and somewhat repetitive) press coverage that carries on at 30,000 feet you don’t often see this innovation that happens at the ground level. As the philosopher Plato once said, “necessity is the mother of invention”. That’s what’s happening in the trenches. Innovative companies have already found ways to both reduce risk and cut the cost of compliance. As regulators and legislators look for ways to reduce the burden of SOX they would serve themselves well to take a closer look at what’s going on down in the trenches.

Michael Evans is the Vice President of Marketing at Approva.

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